Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...
Each day, an average consumer receives from at least twenty to two hundred emails, fluttering in their inbox asking for the user’s attention. Hence,...
Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics service providers can no longer afford to only focus...
It’s been a wild few years for marketers. In 2018, after Cambridge Analytica practices were revealed, we saw consumers stand up for themselves, advocating...
Sehen Sie sich den Kundenbericht von Ann-Charlotte Andersson, Group Revenue Manager bei Ramirent, an. Sie erklärt, wie Transparenz und Preistransparenz...
De klantervaring is nog nooit zo belangrijk geweest voor verzekeringsagentschappen en is in bijna elke sector de sleutel geworden tot concurrentievoordeel....
Het technologisch landschap van contactcentra is zeer concurrerend. Er zijn maar weinig leveranciers die end-to-end oplossingen bekrachtigen die zowel...
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