Customer Operations for Dummies
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...
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Published: Jun 23, 2023
Published: Sep 18, 2023
IDC white paper: The untapped value of unstructured data
Unstructured data — customer contracts, product specs, employee handbooks, and so much more — makes up 90% of your business data, according...
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Published: Jun 23, 2023
Customer Operations for Dummies
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...
View More
Adapt or Die: Why the delivery network of the future will be flexible, customer-centric and vital to company success
Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics service providers can no longer afford to only focus...
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Word de held van veranderingsmanagement die uw bedrijf nodig heeft
Overstappen op een nieuw platform voor klantervaring is een grote verandering. Om het meeste te halen uit nieuwe technologie voor klantervaring, moet u...
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Personalising emails using dynamic content
Email marketing has undergone some fairly dramatic changes in the past 10 years, both from a strategic and technical standpoint. Gone are the days...
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The B2B Marketer's Guide to Scrappy Marketing
As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand guidelines, tone-of-voice documents and documented...
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Help Your Small Business With Cash Flow Management
Cash flow management is the key to success for every small business. Learn key strategies for cash flow management on our blog.
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8 overwegingen voor uitzonderlijke klantbetrokkenheid
De klantervaring is nog nooit zo belangrijk geweest voor verzekeringsagentschappen en is in bijna elke sector de sleutel geworden tot concurrentievoordeel....
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Manual de aplicaciones web progresivas para la modernización de los comerciantes
Se está produciendo una migración móvil masiva. Se prevé que el comercio móvil en Estados Unidos aumente de 128.400...
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5 Deal Warnings Preventing You From Closing Revenue
There are 5 deal warnings that are preventing you from closing revenue. Through analyzing interactions from hundreds of sales teams, thousands of deals...
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Genesys voorgeschreven migratie: De kunst van vereenvoudigde migratie met beproefde ROI
Oplossingen voor Customer Experience moeten zorgen dat u de klanten kent, kunt anticiperen op hun wensen en behoeften, en inhoudelijk kunt reageren wanneer...
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14 idées de personnalisation novatrices pour le client « digital first »
Avant 2020, la personnalisation client était une belle idée. Cependant, la pandémie mondiale a tout changé. Les clients et...
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Published: No Date
5 Easy Ways to Promote Your Website and Grow Your Business
In today’s world, creating a website is one of the most important steps towards small business success. It’s the necessary foundation...
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